Burr Yacht Sales, founded by Arthur Burr in 1963, originally distinguished itself through a commitment to ongoing customer service. This legacy of Art Burr continues to define the company to this day. Each new and previously cruised Fleming Yacht from BYS is delivered with a placard discreetly placed in the pilothouse, displaying the names and cell phone numbers of the Burr team—ensuring we are always just a phone call away.
“I called Burr late on a Friday afternoon with an electrical problem. Knowing it was well past normal business hours I said to the guys, ‘It’s late on Friday afternoon how long do you want to do this for?’ The answer was an immediate, ‘Until we fix the problem.’” – Patricia & Rick Graham – Fleming 55 “Ragtime”
In some cases, as mentioned in the quote above, there may be a problem that can be fixed over the phone, and we won’t end the call ‘Until we fix the problem.’ In other instances, an issue can arise which requires more attention. Members of our team have been known to travel great distances to assist our clients with their Fleming Yachts. If a situation arises while in close proximity to a Burr Yacht Sales location, as was the case with Mr. Osborne, a longtime Burr customer, we’ll bring the boat in for an immediate assessment.
As Mr. Osborne was cruising not far from our marina, a missing marker led to his grounding Glory, his Fleming 55, hard enough that it “…lurched skyward, raising her beautiful hull three or four feet,” he later wrote to us in a kind letter, recounting his experience. Unfortunately, Glory lost her starboard stabilizer in the impact.
Mr. Osborne immediately called and arranged to get Glory into our marina the following morning. While Mr. Osborne had been certain that the impact had damaged Glory’s hull, once we hauled her out of the water, all that could be seen was a small scratch. After completing a thorough inspection of Glory, we installed a new stabilizer fin we had prepared. By 3:00 p.m., four hours after arriving at our marina, Glory was back on the open water.
Purchasing a new or used Fleming Yacht from Burr Yacht Sales offers numerous benefits, including dedicated support and service. We operate two full-service locations on the East Coast, in Maryland and South Florida, specifically equipped to service Fleming Yachts—the exclusive brand we handle.
EXPLORE OUR SERVICE DEPARTMENT
Burr Yacht Sales is more than just a sales team; it consists of industry-leading service technicians and Fleming experts. Our team possesses unparalleled knowledge of these boats, and we pass that expertise, along with our exceptional service and support, on to you when you purchase a new or previously cruised Fleming Yacht from us.
LEARN MORE ABOUT OUR TEAM
In addition to support, service, and outfitting for Fleming Yachts, Burr Yacht Sales offers a variety of upgrade and retrofit options for our customers. Options range from custom cabinetry, like adding a salon settee or office cabin, to layout configurations and interior décor remodels. We also offer modern Fleming enhancements like custom hardtops, carbon fiber hinged masts, navigation electronic refits, non-skid decks, and much more.
RETROFIT YOUR FLEMING